Answers before you apply, schedule, or book a product call.

No. Applying or completing a prescreen only shares your interest with the study team. Final eligibility and enrollment decisions are made by the authorized research site, investigator, sponsor, or study team.

No. TrialsNest is not a medical provider and does not provide diagnosis, treatment, emergency care, or medical advice. Talk with a qualified healthcare professional before making healthcare decisions.

You may receive secure portal updates, email, phone, or text follow-up depending on your consent and the study team's process. You can also track application status, messages, documents, and visits from your patient dashboard.

Check spam or junk folders first, then try signing in or using the confirmation recovery flow. If you still cannot get in, contact support so the account can be reviewed without creating duplicate records.

You can update account details in your portal where available. You can also review the Account Deletion and Data Requests page for privacy request options and retention limits.

Reply STOP to supported SMS messages where available. Message and data rates may apply. You can review the SMS/Text Messaging Terms for more detail.

Sites and coordinators use TrialsNest to review interested patients, manage follow-up, request documents, schedule visits, track tasks, and keep recruitment activity organized.

Sponsors use TrialsNest to understand study performance, site activity, campaign signals, and enrollment progress through role-safe reporting and analytics surfaces.

Use the Book a Call page to book a product call. Use Contact for support, privacy, security, or account questions.

The frontend is designed to call the secure backend directly using the public secure API base URL and an identity access token. PHI-capable processing belongs behind the secure backend boundary, not in Vercel route handlers.

The Trust Center collects public privacy, HIPAA, security, accessibility, communications, disclosure, and contract starter documents in one place.